Terms of service

Terms of Service

About Us

Eiren is an Irish-based personalised gift brand operating at eiren.ie. By placing an order with us, you agree to the following terms.

For any queries, contact us at hello@eiren.ie.

Your Order

By placing an order, you confirm that:

  • All personalisation details provided (names, initials, spellings) are correct
  • You are aged 18 or over
  • You are legally capable of entering into a binding contract

Please double-check all personalisation details before submitting your order as we cannot accept responsibility for errors provided by the customer.

Personalised & Made to Order Items

All of our products are personalised and made to order. As such, we are unable to accept cancellations once production has begun. Please contact us at hello@eiren.ie as soon as possible if you need to make changes to your order.

Pricing & Payment

All prices are displayed in Euro (€) and are inclusive of any applicable taxes. We reserve the right to update our prices at any time. Payment is taken in full at the time of ordering.

Shipping

Please refer to our Shipping Policy for full details on delivery times and costs.

Returns & Refunds

Please refer to our Returns & Refunds Policy for full details.

Intellectual Property

All content on eiren.ie — including images, designs, logos, and text — is the property of Eiren and may not be reproduced or used without our express written permission.

Limitation of Liability

To the fullest extent permitted by Irish law, Eiren shall not be liable for any indirect or consequential loss arising from the use of our products or website. Our liability is limited to the value of the order placed.

Governing Law

These terms are governed by the laws of the Republic of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page.

Last updated: March 2026